Yeongdeungpo-gu, On-site Inspection of 73 Call Centers

Continuous Monitoring of 73 Local Call Centers and 1:1 Matching with District Office Staff... Systematic Inspection of Office Environment Improvement, Work Style Management, Hygiene, and Cleanliness

[Asia Economy Reporter Jongil Park] Yeongdeungpo-gu (District Mayor Chaehyunil) is closely monitoring 73 call centers in the area by matching each call center with one district office employee on a one-to-one basis to prevent the spread of COVID-19 infections.

Call centers have narrow spacing between seats and, due to the nature of their work, are environments highly vulnerable to infection.

Accordingly, the district established management guidelines and assigned one district office employee to be in charge of each call center, conducting monitoring via phone calls and visits, checking △ office environment improvements △ work style management △ hygiene and cleanliness management.

First, the district designated a COVID-19 response officer at each workplace to establish a response manual and educate and disseminate it to employees. They also focused on inspecting office seat spacing expansion and the closure of multi-use spaces.

Additionally, to reduce employee density, flexible working hours and staggered lunch breaks were implemented along with encouraging the free use of annual leave. For hygiene and cleanliness, hand sanitizers and masks were provided, regular ventilation was ensured, and facilities were disinfected periodically.

Furthermore, the district requires employees to check their temperature and respiratory symptoms twice daily and urges immediate contact with the district health center if any employee shows suspicious symptoms or if an emergency occurs.

Chaehyunil, Mayor of Yeongdeungpo-gu, stated, “We are continuously conducting on-site inspections and closely managing call centers, which are densely populated spaces vulnerable to COVID-19. We ask for active participation in maintaining a 2-meter distance at workplaces to prevent sporadic small-scale group infections.”

This content was produced with the assistance of AI translation services.