Why Did Lawyer Bae Sujin, Ombudsman of Mapo-gu, Receive the Chairman's Commendation from the Anti-Corruption and Civil Rights Commission?

Mapo-gu Selected as Best Institution in the '2019 Civil Service Comprehensive Evaluation'

On the 5th, Mapo-gu Ombudsmen (from the left among the visitors in the center: Chief Ombudsman Park Young-cheol, Ombudsman Gil Ki-hyun, Ombudsman Bae Su-jin) toured the site of the public complaint regarding the construction of the Mangwon-dong public parking lot.

[Asia Economy Reporter Park Jong-il] Mapo-gu (Mayor Yoo Dong-gyun) announced that it received various awards, including the ‘Presidential Citation’ and the ‘Chairman of the Anti-Corruption and Civil Rights Commission Citation,’ in recognition of its achievements in the field of civil complaint services last year.

First, Lawyer Bae Su-jin, who is serving as the ‘Mapo-gu Ombudsman,’ received the ‘Chairman of the Anti-Corruption and Civil Rights Commission Citation.’ The Anti-Corruption and Civil Rights Commission annually selects and awards individuals and organizations that have made significant contributions to protecting citizens’ rights, resolving public grievances, and promoting anti-corruption and integrity culture during the previous year.

Lawyer Bae was highly recognized for her achievements in resolving grievances and monitoring and evaluating integrity contracts.

The Mapo-gu Ombudsman has been operating since 2015 with the purpose of monitoring district administration and protecting citizens’ rights from illegal or unfair administrative actions. Since its launch, it has handled a total of 282 complaints. Over the past year, it received 48 grievance complaints, directly investigated 19 of them, and proposed corrective and institutional improvement measures, effectively fulfilling its role in resolving citizens’ grievances.

The Mapo-gu Ombudsman continuously communicates with citizens by performing tasks such as ▲investigating and handling grievance complaints signed by more than 30 citizens ▲investigating, mediating, and arbitrating repetitive and chronic complaints through weekly regular meetings and on-site investigations.

The district was selected as an ‘Excellent’ institution in the ‘2019 Comprehensive Evaluation of Civil Complaint Services,’ jointly hosted by the Ministry of the Interior and Safety and the Anti-Corruption and Civil Rights Commission, receiving the ‘Minister of the Interior and Safety Institutional Citation.’ In the individual category, Han Man-seok, a staff member of the Mapo-gu Audit Department, was awarded the ‘Presidential Citation’ for his dedication to actively resolving civil complaints.

The district will receive a special grant of 50 million won in accordance with the institutional citation.

Yoo Dong-gyun, Mayor of Mapo-gu, said, “We will not be complacent with past achievements and will do our best to provide civil complaint services that satisfy our citizens even more.” He added, “We will improve accessibility to the Ombudsman system and strengthen communication with citizens to actively support the resolution of their grievances so that more citizens can receive help.”

This content was produced with the assistance of AI translation services.