Dongjak-gu '2020 Our Neighborhood Childcare Leader' Operation

Six Childcare Leaders Provide Resident-Centered Childcare Support Services Across 15 Buildings Until December... Combining Remote Work and On-Site Activities, Including Phone Consultations, Childcare Meetings, and Local Childcare Network Support

A scene of conducting a childcare group meeting

[Asia Economy Reporter Jongil Park] Dongjak-gu (Mayor Changwoo Lee) is operating the ‘2020 Our Neighborhood Childcare Leader’ program until December.

This project, which started in 2014, supports various childcare field activities by providing user-centered childcare information and counseling through the systematization of childcare resources within the local community.

Last month, the district recruited Dongjak-gu residents with childcare experience through an application process for Childcare Leaders and began full-scale operation.

Six Childcare Leaders are in charge of 15 neighborhoods, providing resident-centered childcare support services, including ▲phone counseling ▲Childcare Leader meetings ▲support for local childcare networks, performing the role of childcare counselors by combining remote work and field activities.

Residents who wish to apply can check their consent in the relevant section of the Happy Birth One-Stop Service at the bottom when registering a birth or moving in.

Each neighborhood’s Childcare Leader provides various information such as ▲infant and toddler health ▲daycare center information ▲childcare services ▲childcare fees and child-rearing allowance support via phone or text from 9 a.m. to 6 p.m., and conducts on-site visits if necessary.

Last year, about 1,765 residents applied for the Our Neighborhood Childcare Leader service and received childcare assistance.

Additionally, the district launched and actively operates ‘I-Won,’ the nation’s first childcare call center, last year.

The operating hours are weekdays from 9 a.m. to 6 p.m., and the main number is ☎1811-6579 (Childcare Friend).

Through counselors with childcare work experience, questions about ▲daycare center waiting lists ▲hourly childcare and babysitting services ▲parent education ▲work environment improvement, and other childcare-related concerns can be resolved.

For more details, contact the Childcare and Women’s Division at ☎820-1492.

Kim Kyungok, head of the Childcare and Women’s Division, said, “We expect this project to help solve the concerns of parents, grandparents, and other caregivers struggling with childcare,” adding, “We will continue to create a Dongjak-gu where children and parents can feel secure by building a childcare environment that is good for having and raising children.”

Since 2016, the district has strengthened the public nature of childcare by promoting the nation’s first ‘Childcare Office’ project, and last year, it won the grand prize in the Ministry of Health and Welfare’s ‘2019 Excellent Local Government Childcare Policy Evaluation’ for outstanding cases in areas of local government interest such as the pilot project for childcare support system reform and the Childcare Office project.

This content was produced with the assistance of AI translation services.