Jaguar Land Rover Korea Launches Real-Time Online Consultation Service 'Live Chat'
Real-Time Consultation via Official Website and Facebook Official Channel
[Asia Economy Reporter Kim Ji-hee] Jaguar Land Rover Korea announced on the 22nd that it will provide a real-time online consultation service called ‘Jaguar Land Rover Live Chat’ on its official website and Facebook official channel.
Jaguar Land Rover Live Chat is a service that provides answers to customer inquiries through a real-time chat window. Customers can click the ‘Message Us’ button on the official Jaguar and Land Rover websites to start a consultation.
Additionally, on the ‘Online Purchase’ page within the website, customers can receive faster and easier information and consultation related to vehicle purchases. Inquiries about the ‘Online Service Reservation System,’ which allows customers to book vehicle services, are also available. Consultations will also be provided for vehicle information, official showrooms and service centers, and various events.
Online consultation is also offered on the official Jaguar Land Rover Facebook channel. From 9 a.m. to 6 p.m. on weekdays, the Jaguar Land Rover online chat team will provide quick and accurate responses to customer inquiries.
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Baek Jeong-hyun, CEO of Jaguar Land Rover Korea, said, "Through this ‘Jaguar Land Rover Live Chat’ online consultation service, customers will be able to receive more convenient and prompt support services," adding, "We will continue to make various efforts to improve service quality and customer satisfaction."
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