Guri City Successfully Concludes "2025 Consumer Rights Protection Capacity-Building Training"

Training on Latest Online Transaction and Voice Phishing Scam Tactics
Significantly Raises Citizen Awareness of Safety

Guri City in Gyeonggi Province (Mayor Baek Kyunghyun) announced on the 27th that it successfully concluded the "2025 Guri City Consumer Rights Protection Capacity-Building Training" held on the 4th floor of the Women's Happiness Center's main conference room on the 26th. The event aimed to respond to increasingly sophisticated and cunning fraud tactics, as well as the rapidly changing consumer environment.

This training was organized by the Guri City branch of the Korea Consumer Education Central Association (Chairperson Lee Jinok), and the high turnout of citizens demonstrated heightened awareness of consumer safety.

The program was structured in two parts, focusing on minimizing consumer damages that citizens may encounter in their daily lives.

Part 1 (Consumer Rights) provided a detailed explanation of the right of withdrawal for online transactions, consumer rights, and methods for preventing disputes. Part 2 (Financial Safety) focused on practical examples of voice phishing scams and response strategies, introducing real-life scenarios. It also highlighted recently emerging and more sophisticated crime types, such as impersonation of public institutions, meticulously forged official documents, and AI-based voice scams, which drew significant attention from participants.

The lectures were delivered by Son Cheolok, President of the Gyeonggi Province Consumer Organizations Council and a long-time leader in consumer education, as well as Park Sungho, an instructor from the Guri Police Station’s Voice Phishing Investigation Team, who provided practical guidance based on field experience.

In his welcoming remarks, Baek Kyunghyun, Mayor of Guri City, emphasized, "In rapidly changing times, it is not grand measures but the small wisdom of anticipating and preparing in advance-the ‘power of knowledge’-that matters most." He added, "I hope this training serves as a starting point for a safe consumer life where citizens do not fall victim, do not lose, and protect themselves."

Guri City plans to continue implementing effective policies to prevent citizen damages, such as strengthening the operation of the consumer counseling center, expanding outreach prevention education, and enhancing public awareness campaigns for damage prevention.

The Guri City branch of the Korea Consumer Education Central Association stated, "We hope this training will raise citizens’ awareness of sophisticated fraud tactics and further strengthen their ability to protect their own assets."

This content was produced with the assistance of AI translation services.