Polaris Office and HandySoft, subsidiaries of Polaris Group, have formalized their strategy for an AI-based integrated work ecosystem targeting the public and enterprise markets.


According to Polaris Group on November 20, the two companies unveiled a mid- to long-term roadmap integrating groupware, office solutions, and AI platforms at a customer invitation event held at El Tower in Yangjae-dong, Seoul on November 19. They also highlighted 'Hi-PaaS,' a solution based on an integrated platform as a service (iPaaS).


Public and Enterprise Work Unified with 'AI Drafting and Collaborative Editing'... Polaris Office and HandySoft Launch Integrated Ecosystem View original image

HandySoft has built a strong foundation in the public sector groupware market through its robust implementation and sales network, while Polaris Office has expanded its references by leveraging its document-centric solutions and AI-powered office product competitiveness. This strategy announcement is essentially a declaration to fully combine HandySoft's sales and customer interface with Polaris Office's product and technological capabilities to establish a unified growth axis.


The keynote address was delivered by Lee Haeseok, who serves as the Group Chief AI Officer (CAIO), CEO of HandySoft, and Head of the Polaris Office Business Division.


In the keynote, Lee outlined plans to enhance client productivity by integrating Polaris Office’s ▲collaborative document editing solution 'Polaris Docs,' ▲web-based drafting and office tool 'Polaris Web Office,' ▲document conversion and viewer 'Polaris Converter,' and ▲mobile handwriting and note application 'Pola Note' into the groupware systems that HandySoft has implemented for numerous public institutions, financial firms, and educational organizations starting next year.


Looking ahead, the companies plan to use the Hi-PaaS platform to maintain existing on-premises groupware while gradually connecting cloud-based document services and external collaboration tools through a single interface, thereby establishing a cross-selling system.


Lee stated, "The era of separately adopting groupware, office tools, and AI is coming to an end for public and enterprise clients. By integrating HandySoft’s public sector references, Polaris Office’s document and AI technologies, and the various cloud solutions that businesses wish to adopt into Hi-PaaS, we will create an environment where the entire workflow can be managed on a single platform."


In the subsequent detailed sessions, Polaris Office’s B2B references were featured. Korea Gas Corporation’s weekly reporting system implemented Polaris Docs to enable 'all-in-one collaboration' with simultaneous multi-user editing. Korea Exchange’s smart reporting system adopted Pola Note to establish a tablet-based paperless meeting structure. Korea Asset Management Corporation is transitioning to web-based electronic approvals by implementing a web-based drafting tool, and Korea Expressway Corporation is pursuing an 'AI Administrative Assistant' project using AI DataInsight and AI Assistants.


The case of the National Association of Regional Public Hospitals also drew attention. The association adopted HandySoft groupware and Polaris Web Drafting Tool through a joint procurement model. According to the presentation, the browser-based Polaris Web Drafting Tool achieved over 95% document compatibility. It also demonstrated cost efficiency, with implementation costs less than half those of competing products. The association plans to expand real-time collaboration among hospitals nationwide by introducing collaborative editing (Polaris Docs) and upgrading groupware in the future.


The 'future of work' powered by AI was also a key topic at the event. The two companies announced plans to sequentially introduce ▲AI document automation that drafts proposals and reports as if conversing with AI, ▲AI Biz Support that automates repetitive tasks such as document classification, receipt, and schedule registration, ▲AI Knowledge Assistant that answers queries based on internal regulations, HR, and legal data, and ▲AI information security services that support personal data identification and de-identification.


HandySoft also presented a hybrid AI structure that allows public and enterprise clients to use both public large language models (LLMs) and dedicated small language models (sLLMs) in combination through its proprietary AI platform. Sensitive data will be handled by on-premises dedicated models, while general work will use public cloud models, but the user experience (UI/UX) will remain consistent, aiming for an 'AI work environment visible on a single screen.'


With this event, Polaris Office and HandySoft expressed their ambition to strengthen their presence in the domestic enterprise software as a service (SaaS) market. They plan to achieve performance synergy by combining domestic solutions-familiar with public procurement and local regulatory environments-with AI, in a market previously dominated by overseas office and collaboration tools.



Lee Haeseok, CAIO, said, "The biggest concern for public and enterprise clients is where and how to start using AI. We are focused on creating scenarios that can be immediately deployed in the field by adding AI to our document and groupware references. Our goal is to establish an AI work platform that encompasses documents, collaboration, and security in the market."


This content was produced with the assistance of AI translation services.

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