Fast Results Through Digital Automated Screening
Customer Satisfaction on the Rise

BNK Busan Bank (President Bang Seongbin) announced on November 12 that it has launched a new mobile-exclusive mortgage loan product, the 'ONE Mortgage Loan,' which can be easily applied for through the mobile banking app without visiting a branch.

BNK Busan Bank launches mobile-exclusive 'ONE Mortgage Loan' with no transaction performance conditions.

BNK Busan Bank launches mobile-exclusive 'ONE Mortgage Loan' with no transaction performance conditions.

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The 'ONE Mortgage Loan' is a mortgage product that does not require transaction performance-based preferential interest rate conditions, allowing customers to benefit from reasonable rates without the burden of meeting complex transaction requirements.


This reflects recent trends in the financial market by improving accessibility for financial consumers and enhancing product understanding.


During the loan application process, required documents for screening are automatically submitted by linking with scraping and public MyData, so customers do not need to submit separate paperwork. In addition to the joint authentication certificate, various authentication methods such as financial certificates and private certificates are supported, enabling fast and convenient loan applications via mobile and significantly improving customer convenience.


In line with the launch of this new product, Busan Bank has completely revamped its mobile mortgage loan screening process. By introducing the 'One-Click Screening Process,' the bank has automated the entire workflow from screening to approval, greatly reducing the time required for loan execution.


As a result, customers can quickly check their screening results after applying, which is expected to enhance customer satisfaction.


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Shin Sik, Head of the Personal Customer Group at Busan Bank, stated, "Busan Bank will continue to expand services that are easy and fast to use in the mobile environment by developing customer-centric financial products and improving innovative digital processes."


This content was produced with the assistance of AI translation services.

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