Toss Bank Conducts "Financial Fraud Prevention Education" for Seniors

Financial Fraud Prevention Tips Shared at Yangcheon-gu Lifelong Learning Center in Seoul
Part of the Financial Supervisory Service's Intensive Education Campaign for "Senior Citizens Day"

Toss Bank announced on November 7 that it had conducted a financial fraud prevention education session for seniors in their 60s to 80s at the Yangcheon-gu Lifelong Learning Center in Seoul. This program was part of the Seoul Citizen University’s “Visiting Digital Citizenship Education” initiative, aiming to help older adults independently recognize and prevent financial scams.

In particular, this session was held as part of the Financial Supervisory Service’s “Intensive Financial Fraud Prevention Education for Seniors,” which was launched to mark “Senior Citizens Day” (October 2). The Financial Supervisory Service, in collaboration with banks, designated the period from October to November as the intensive education period and is operating various programs to enhance financial literacy among the elderly who are less familiar with digital devices and to prevent financial fraud.

Toss Bank participated in this initiative to support seniors in understanding and preventing financial scams by focusing on real-life cases.

The education session highlighted recent advances in voice phishing schemes and frequently encountered scam cases among seniors. The curriculum was centered on actual examples of financial scams that seniors often experience and the latest voice phishing techniques. It introduced real-life cases closely related to daily life, such as fake obituary notices, impersonation of card companies, and impersonation of family members, and provided detailed guidance on precautions to avoid falling victim.

Additionally, Toss Bank provided information on practical response methods, such as the “Safe Loan Transaction Blocking Service” and the “Victim Relief System,” explaining not only how to prevent scams but also how to respond immediately if fraud occurs.

In March, to mark OECD International Financial Education Week, Toss Bank became the first internet bank to offer financial education for international students. In July and August, the bank conducted a series of visiting financial education sessions at four Seoul Citizen University campuses. The recent program for seniors is a continuation of these inclusive financial initiatives.

A Toss Bank representative stated, “As digital finance becomes more widespread, we are continuing practical prevention education so that financially vulnerable groups, including seniors, can protect themselves from fraud. We will continue to expand our education and support so that more people can use financial services easily and safely.”

This content was produced with the assistance of AI translation services.