Kyungdong Navien Ranks First in Six Categories of the Korea Satisfaction-Quality Index

Ranked First in Condensing Gas Boiler, Hot Water Mat, Carbon Mat, Ventilation Air Purifier, Gas Range, and Electric Oven Categories

Kyungdong Navien announced on October 28 that it ranked first in six categories of the "2025 Korea Satisfaction-Quality Index (KS-QEI)." In addition to maintaining its top position for several years in the categories of condensing gas boilers, hot water mats and carbon mats, ventilation air purifiers, and gas ranges, the company was newly selected as the leader in the electric oven category.

The "Korea Satisfaction-Quality Index (KS-QEI)" is a measurement model jointly developed by the Korean Standards Association and the Korean Society for Quality Management, which evaluates quality excellence and satisfaction among consumers and experts. To enhance its quality competitiveness, Kyungdong Navien is actively introducing artificial intelligence (AI) and robotics technology at its global production base, "ECO Hub," located in Seotan-myeon, Pyeongtaek. In addition to a three-stage automation system covering production, inspection, and logistics, the company is reducing defect rates through inspection robots and a proprietary automated inspection system. Currently, the ECO Hub spans 40,000 pyeong, and Kyungdong Navien plans to expand it to 100,000 pyeong, increasing annual production capacity from 2 million to 4.39 million units.

Kyungdong Navien Condensing Boiler 'Navien Condensing ON AI'

Based on these efforts, Kyungdong Navien is driving innovation. A representative example is the "condensing gas boiler," which has ranked first in the Korea Satisfaction-Quality Index for 16 consecutive years. In 2022, Kyungdong Navien launched the "Navien Condensing ON AI," which significantly enhanced hot water capabilities and shifted the boiler paradigm from heating to hot water supply. With the "Hot Water Ready System," users can access hot water within 10 seconds-93% faster than conventional boilers-by simply pressing the quick button. Even when hot water is used in multiple locations throughout the home, a consistent and ample supply of hot water is maintained without interruptions.

The "Sleep Mat Hot Water·Carbon," which received the "Good Sleep Gold Mark" certification, was ranked first in the quality satisfaction index for 10 and 2 consecutive years, respectively. Its precise temperature control technology, adjustable in 0.5°C increments, creates the optimal sleep temperature, while the AI sleep mode automatically adjusts the mat’s temperature according to the user's sleep stage. The "Navien Ventilation Air Purifier," which has been ranked first for five consecutive years, not only purifies air but also provides ventilation by expelling polluted air outside and supplying clean air filtered through its purification system indoors. Recently, the company has attracted market attention by introducing the "Dehumidification Ventilation Air Purifier," an all-season air care solution that offers dehumidification, ventilation, and air purification.

Kyungdong Navien has also maintained its winning streak in the gas range category for two consecutive years. The "Navien Magic" gas range features a shield structure that prevents food from entering the interior, and its burner caps are easily detachable for convenient cleaning. Thanks to a heat detection sensor, the gas supply is automatically cut off if a pot boils over or the flame goes out. This year, the "Navien Magic" oven, which received a new award in the electric oven category, offers a variety of functions in a compact size, adding convenience to the kitchen.

This content was produced with the assistance of AI translation services.