The Masan Fire Station in Changwon Special City, South Gyeongsang Province has provided guidance on the operation and usage of the 119 Emergency Situation Management Center.

Masan Fire Station, 119 Situation Room Photo.

Masan Fire Station, 119 Situation Room Photo.

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According to the fire station on October 13, the Emergency Situation Management Center is a key institution that protects the lives and health of the public by making medical decisions and providing prompt information at emergency medical sites. It is affiliated with the 119 General Situation Room, which is connected when a 119 call is made, and is staffed by medical guidance doctors and professional firefighters.


The Emergency Situation Management Team operates 24 hours a day, year-round, providing real-time medical guidance to paramedics, such as emergency treatment methods and information on transport hospitals. In addition, it promptly provides citizens with essential medical information, including details about pharmacies, hospitals, and emergency medical institutions.


When using the service, a counselor will assess the situation when a 119 call is made and connect the caller to the appropriate service. The counselor then confirms the caller’s situation and provides guidance on suitable emergency treatment methods.



Jang Changmun, Chief of Masan Fire Station, stated, "The Emergency Situation Management Center plays a vital role in safeguarding citizens' lives," and added, "Since you can always receive assistance through 119 in an emergency, we urge all citizens to actively utilize this service."


This content was produced with the assistance of AI translation services.

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