GH Launches Integrated Housing Welfare Consultation System on October 1

On October 1, the Gyeonggi Housing and Urban Corporation (GH) announced the official launch of the 'Gyeonggi Integrated Housing Welfare Consultation System,' which consolidates housing welfare consultations that were previously handled individually by city and county housing welfare centers within the province.

This new system is an integrated platform that enables all residents of Gyeonggi Province to access housing welfare consultations online anytime and anywhere. By integrating the previously decentralized consultation framework at the city and county level into a metropolitan-wide system, it is expected to significantly improve consultation quality, facilitate information sharing, and strengthen policy cooperation.

Since February, the Housing Welfare Center formed a consultative body with basic housing welfare centers and development companies, held a total of three meetings to prepare the system design, and completed system construction over approximately six months from April to September.

The main features include integrated management of consultation history, consultation transfer and approval processing, and statistical reporting functions. Authentication and access control modules have also been implemented to protect personal information. In particular, convenience features to enhance field usability, such as a text messaging function using representative numbers for each city and county, have also been included.

Gyeonggi Housing and Urban Development Corporation

Residents wishing to receive consultations can apply for one-on-one consultations through the Gyeonggi Housing Welfare Portal and will be provided with customized housing welfare information tailored to their individual circumstances.

The center plans to further advance its consultation support services by adding case management, detailed statistical data, and documentation functions to the system by 2026.

Kim Yongjin, President of GH, stated, "With the establishment of this integrated consultation system, we have laid the foundation for all residents to easily and conveniently access housing welfare consultations. We will continue to enhance the system and pursue field-oriented policies to eliminate blind spots in housing welfare and provide tailored services."

This content was produced with the assistance of AI translation services.