Waddle Officially Launches 'Zentu AI Concierge' on Shopify

"Supporting Domestic Companies' Expansion into Overseas Markets"

Waddle announced on the 29th that it has officially launched its artificial intelligence (AI) shop assistant solution, 'Zentu AI Concierge,' on the Shopify App Store.

Shopify is a leading e-commerce platform used by 4.6 million sellers worldwide. Domestic companies and K-beauty and K-food brands aiming to expand into overseas markets are building online stores on Shopify to broaden their reach to global consumers.

Waddle launches AI shop assistant solution 'Zentu AI Concierge' on Shopify. Waddle

'Zentu AI Concierge,' released exclusively for Shopify, automatically learns product information and engages in natural conversations with global customers to drive purchases, even without separate multilingual input. It provides real-time insights on purchase conversions and conversations, and supports customer service functions tailored to consumption patterns in each country, helping with market analysis and marketing strategy development.

Through this launch on the Shopify App Store, Waddle plans to strengthen its presence in the global commerce market and continuously update its features to improve the customer experience for online shopping malls both in Korea and abroad.

Waddle COO Cho Yongwon said, "It is meaningful to be able to support global e-commerce companies and various brands preparing to enter overseas markets through the launch on the Shopify App Store," adding, "Based on our outstanding technology, which won the OpenAI GPT-5 Hackathon, we will actively support their entry into global markets."

This content was produced with the assistance of AI translation services.