MFDS Opens Alternative Channels Amid People's Sinmungo System Disruption

Applications Must Be Submitted via Website, Fax, or In-Person Visit

The Ministry of Food and Drug Safety announced on the 29th that, due to the ongoing disruption of the "People's Sinmungo" system following the fire at the National Information Resources Service, it has established and is operating alternative channels such as the "Food and Drug People's Sinmungo" section on its official website, as well as fax, mail, and in-person visits for applications in its jurisdiction.

Applicants seeking to file civil complaints or requests in the food and drug safety sector may do so by accessing the "Food and Drug People's Sinmungo" website, or by submitting via fax, mail, or in-person visits.

The ministry explained that it is difficult to confirm previously submitted applications before the system is restored, and advised that those requiring urgent processing should reapply.

Oh Yu-kyoung, Commissioner of the Ministry of Food and Drug Safety, held disaster response status meetings on the 27th and 28th to check whether major public information systems under the ministry, such as the Integrated Food Safety Information Network, were operating normally, and reviewed temporary document transmission and sharing systems as well as emergency work manuals to ensure smooth administrative operations for internal staff.

This content was produced with the assistance of AI translation services.