Guro District Makes Reporting At-Risk Households Easier with QR Codes

Strengthening a Community-Based Welfare Safety Net through Resident Participation

On September 19, Guro District in Seoul (District Mayor Jang Inhong) announced that it has produced and distributed ‘QR code guideboards for reporting households in crisis’ to proactively identify at-risk households and make it easier for residents to report them.

Scanning the QR code to report a household in crisis. Provided by Guro District.

Through these guideboards, when residents discover a household in crisis, they can scan the QR code with their mobile phones to be directly connected to the ‘Guro District KakaoTalk reporting channel.’ Reports can be submitted online without the need for a phone call, and after review by a staff member, the reported cases are linked to customized welfare counseling and related services.

The district has initially installed the guideboards at 20 public institutions, including community centers, and plans to expand them to high-traffic locations such as hospitals, pharmacies, and convenience stores. In addition, if a reported household is officially selected as a welfare recipient, the person who reported it will receive a reward of 50,000 won within the district’s budget.

Alongside this initiative, the district has already appointed around 750 people-including members of local volunteer organizations, water, sewage, electricity, and gas meter readers, and postal workers-as honorary social welfare officers to help identify households in crisis.

Jang Inhong, Mayor of Guro District, stated, “We have created an environment where residents can more easily report at-risk households through the QR code guideboards,” adding, “We will continue to build a community-based welfare safety net.”

This content was produced with the assistance of AI translation services.