KakaoBank Returns 1.2 Trillion Won in Financial Benefits to Customers

Ranked No. 1 in Household Loan Interest Reduction via Interest Rate Reduction Requests in H1 2025
Cumulative Interest Savings Reach Approximately 46.8 Billion Won
Only Financial Institution to Offer Unconditional ATM Fee Waivers, Saving 410.8 Billion Won
"Credit Loan Refinancing" Lowers Average Loan Interest Rate by 4.08 Percentage Points per Year

KakaoBank announced on September 4 that since its launch, it has returned a total of 1.1698 trillion won in financial benefits to its customers.

According to the Korea Federation of Banks' disclosure, KakaoBank ranked first among financial institutions in the first half of this year in both the number of applications and approvals for interest rate reduction requests in the household loan sector, as well as in the total amount of interest reduction (based on household loans). Since its launch, the total amount of interest expenses saved by customers has reached 46.8 billion won.

KakaoBank is also the only institution that has fully waived ATM withdrawal fees at convenience stores and banks nationwide since its launch. Customers can use this service free of charge, without any conditions or limits on the number of transactions. So far, a total of about 410.8 billion won in fees has been saved.

KakaoBank is the only financial institution to waive all early repayment fees, including those for mortgage loans. As of the first half of this year, 191.8 billion won in fees have been waived, allowing customers to freely choose their repayment timing without the burden of early repayment fees.

In addition, the "Friends Check Card" provides cashback benefits without any performance requirements. To date, customers have received a cumulative total of 520.4 billion won in benefits.

An analysis of customers who used KakaoBank's "Credit Loan Refinancing" service, launched in May 2023, through the first half of 2025, showed that half (48%) were mid- to low-credit borrowers. The average interest rate on their loans fell by 4.08 percentage points per year. The total amount saved was approximately 16 billion won.

Notably, half (50%) of the customers who refinanced came from secondary financial institutions, enjoying an average interest rate reduction of 6.06 percentage points. In the most significant case, a customer lowered their interest rate by 16.68 percentage points per year, saving 8.34 million won annually.

A KakaoBank official stated, "Amid difficult economic conditions, we are striving to ease our customers' financial burdens through benefits such as interest rate reductions and fee waivers. We will continue to reduce unnecessary financial costs and return even more benefits to our customers through technological innovation."

This content was produced with the assistance of AI translation services.