Hana Bank Opens "Hanadone Next Yeongdeungpo Lounge"

The Fourth Senior-Specialized Consultation Channel Following Euljiro, Seolleung Station, and Seocho-dong
A Multi-Purpose Space Offering Customized Financial Consultations, Life Care Services, and Cultural Programs

At the opening event of 'Hanadone Next Yeongdeungpo Lounge,' a customized professional channel for the senior generation located in Yeongdeungpo-gu, Seoul on the 26th, Hana Bank employees are taking a commemorative photo. Hana Bank

Hana Bank announced on the 27th that it has opened the "Hanadone Next Yeongdeungpo Lounge," a customized professional channel for the senior generation.

The newly opened "Hanadone Next Yeongdeungpo Lounge" is the fourth senior-specialized consultation channel, following Euljiro, Seolleung Station, and Seocho-dong. It has been designed as a multi-purpose space that offers customized financial consultations, life care services, and cultural programs.

At the "Hanadone Next Yeongdeungpo Lounge," professional consultants known as "Hanadone Next Managers" are stationed to provide successful retirement preparation solutions proposed by senior experts. These include analysis of required retirement funds and future asset portfolio design, smart asset transfer preparation using will-substitute trusts, and specialized non-financial content for seniors such as health management.

In addition, the Yeongdeungpo Lounge is equipped with a large seminar room that can accommodate around 50 people. It will serve as an integrated life care space covering both financial and non-financial needs by regularly hosting "tax and real estate expert seminars," as well as "cultural and liberal arts lectures and community gatherings."

Hana Bank has also revamped the "Hanadone Next" homepage, its non-face-to-face platform. Through this update, a wider range of content provided by the Hanadone Next Research Center of Hana Financial Research Institute has been added, covering topics such as real estate, pensions, taxes, and long-term care. A new contribution section featuring articles written by Hana Bank’s experts in various fields has also been introduced.

Furthermore, to enhance the digital channel experience for senior customers, the homepage UI/UX has been improved, and various content formats such as keyword searches by topic and card news have been introduced. Senior-customized digital content provided by Hana Bank can be accessed not only on the official Hanadone Next homepage but also through the KakaoTalk channel "Hanadone Next."

A Hana Bank representative stated, "To expand customized professional channels for senior customers, we have established the 'Hanadone Next Yeongdeungpo Lounge' and revamped the dedicated homepage," adding, "Hana Bank will continue to discover diverse content and provide specialized services unique to Hana Bank to support the successful retirement of our senior customers."

Meanwhile, Hana Bank operates the "Hanadone First Customer" preferential program for customers who have maintained transactions for more than 10 years. With the expansion of the "Hanadone Next Lounge" to a total of four channels, the bank plans to offer various benefits, such as invitations to tax and real estate expert seminars, to "Hanadone First Customers."

At the "Hanadone Next Lounge," anyone can receive free, one-on-one customized financial consultations regardless of whether they have an existing relationship with Hana Bank. Reservations for consultations can be made through the dedicated ARS reservation number or via Hana Bank’s mobile app "Hana One Q."

This content was produced with the assistance of AI translation services.