AI Automatically Generates Reports... 'Creative Administration' Ideas Proposed by Civil Servants

Seoul City Holds "Creative Administration AI Ideaathon"
City Officials Present AI-Based Ideas for Internal Innovation and Public Services

Seoul city officials have developed ideas for administrative applications using AI. A wide range of proposals were presented, from internal innovations such as tools that automatically generate business expense reports, to public-facing services aimed at reducing errors in intelligent CCTV systems.

On the morning of July 22, the city held the "Creative Administration AI Ideaathon" at Seoul City Hall. The event was named "Ideaathon" because it was conducted in a marathon format, with participants intensively developing and sharing ideas over a ten-day period. Seoul city officials presented ten "AI utilization ideas," which were then judged and awarded.

Seoul Mayor Oh Sehun is giving a lecture on AI at the "Creative Administration AI Ideaathon" held at the Seoul City Hall Multipurpose Hall on the 22nd. Seoul City

A total of 375 ideas were collected through an employee contest that began on June 27. On this day, five ideas focused on improving internal processes using AI, and five ideas aimed at enhancing public services were presented.

In the area of internal process improvement, AI-based tools and ideas were introduced to address workplace inconveniences. These included a tool that merges hundreds of Hangul and Excel files and automatically generates business expense reports, as well as the "Seoul AI News Map," which analyzes and visualizes news data related to Seoul. In the public service category, proposals closely tied to citizens' daily lives were introduced, such as strengthening safety through intelligent CCTV, creating personalized newsletters, AI-based welfare check-ins, and smart care services.

A panel of 13 experts and about 100 staff members determined the award winners through on-site voting. The final results were based on a combined score of 70% from experts and 30% from staff. One Grand Prize, one Excellence Award, and three Encouragement Awards were given, with the highest-scoring idea receiving the Grand Prize.

The city plans to promptly implement administrative service ideas that are immediately applicable among those presented and selected at the event. For internal process improvements, the city also aims to expand the scope of AI applications so that staff can learn about and utilize AI more broadly.

At the event, Seoul Mayor Oh Sehun delivered a special lecture titled "The Principles of a Creatively Developing Organization: Seoul City Administration Evolving with AI." Mayor Oh emphasized that it is now time to view AI as a colleague and to use it as a tool to amplify creativity and drive new administrative innovations.

He went on to compare organizations to the human brain, stressing that ongoing collaboration, experience, and learning are the starting points for change, and highlighting the importance of a "member-centered organizational culture" that fosters organic connections among staff.

This content was produced with the assistance of AI translation services.