Gwangju Bukgu Waives Fees for Resident Registration Documents Issued via Unmanned Kiosks

Full Exemption of Issuance Fees for Resident Registration Certificates and Abstracts Starting July 15
Applies to All 53 Unmanned Kiosks in the District
Improved Accessibility to Non-Face-to-Face Civil Services for the Elderly and Others

On July 14, the Bukgu District Office in Gwangju announced that it will fully waive the fees for issuing resident registration certificates and abstracts through unmanned civil service kiosks within the district. The exemption applies to all 53 unmanned civil service kiosks installed in Bukgu.

This measure follows the "Plan to Address Inconveniences for Users of Unmanned Civil Service Kiosks," which was recommended to local governments by the Anti-Corruption and Civil Rights Commission last year. The purpose is to reduce the burden on residents and to encourage greater use of unmanned civil service kiosks.

Exterior view of Gwangju Bukgu Government Office.

The district has revised the relevant ordinance to newly include the issuance of resident registration certificates and abstracts via unmanned civil service kiosks as items eligible for fee exemption. The amended ordinance will take effect starting July 15.

The district believes that, even if this measure results in a decrease in some fee revenue, the benefits to residents will be greater. Last year, Bukgu's revenue from unmanned issuance fees for resident registration certificates and abstracts was approximately 12.7 million won, accounting for about 0.03% of total non-tax revenue.

With this measure, elderly residents and others who do not use Government24 will also be able to obtain these documents free of charge through unmanned kiosks. However, a fee of 400 won will continue to be charged for documents issued at civil service counters, as before.

This content was produced with the assistance of AI translation services.