Gangseo-gu Wins Grand Prize in Seoul's Donghaeng Center Operation Performance Evaluation

Recognized for Efforts to Build a Comprehensive Welfare Safety Net

Gangseo-gu, Seoul, announced on May 14 that it had been awarded the grand prize with the highest score among autonomous districts in the "2024 Donghaeng Center Operation Performance Evaluation" organized by the Seoul Metropolitan Government. This award recognizes the district's outstanding capabilities in welfare administration, including proactive identification of households in crisis and the provision of customized welfare services.

An image of implementing visiting welfare services. Provided by Gangseo-gu.

Since 2023, Seoul has reorganized the "Visiting Dong Community Center" project, which provides customized welfare by directly reaching out to vulnerable groups, into the "Donghaeng Center" system. Each year, the city evaluates the performance of these centers and selects outstanding autonomous districts. The evaluation is based on three main areas?welfare, health, and general management?across nine sub-categories and 20 detailed indicators.

Gangseo-gu received high marks in the areas of addressing welfare blind spots, health risks, and realizing inclusive welfare. In the "Welfare Blind Spot Identification Survey" category, the district identified 14,033 households in crisis and 3,752 socially isolated single-person households.

The district was recognized not only for identification but also for providing tangible support, such as linking households to customized welfare services, offering emergency assistance, and conducting ongoing monitoring, all of which played a significant role in alleviating welfare blind spots.

In the "Health Risk Group Management" category, Gangseo-gu demonstrated superior capabilities in conducting initial health screenings and early visits to households facing poverty or care crises. The district was also positively evaluated for the significant increase in users of non-face-to-face smart welfare check-in services, such as AI-assisted weekly phone calls and the National Safety Service, which alerts guardians if there is no phone activity for a certain period.

The "Gangseo Mobile Civil Complaint Team" project received a perfect score in the "Inclusive Welfare Promotion" category. This initiative provides home repair services to vulnerable groups who are unable to resolve residential inconveniences on their own. Last year, a total of 2,625 services were provided, earning high praise for making substantial improvements to residential environments.

Gangseo-gu was also the only district in Seoul to receive the top prize at the end of last year in the "Provision of Visiting Health and Welfare Services" category of the 2024 Community Welfare Project evaluation, organized by the Ministry of Health and Welfare.

Jin Kyohun, Mayor of Gangseo-gu, stated, "Winning this grand prize has provided an opportunity for Gangseo-gu's welfare policies to be recognized externally," adding, "We will continue to pursue customized welfare policies that meet the needs and expectations of residents, striving to create a welfare city where everyone can be happy together."

This content was produced with the assistance of AI translation services.