Goyang-si Offers Free Resident Registration Certificate Fees at Unmanned Civil Service Kiosks

Increased Usage of Unmanned Civil Service Issuance Machines Improves Citizen Convenience
City Installs and Operates 54 Unmanned Civil Service Issuance Machines
Unmanned Civil Service Issuance Machines Offer Certificates at 50% Lower Cost Than Service Counters

Goyang Special City in Gyeonggi Province (Mayor Lee Dong-hwan) announced on the 25th that citizen convenience has greatly improved due to the increased usage rate of unmanned civil service issuance machines.

Goyang City, Free Fees for Resident Registration Certificates and Extracts Issued by Unmanned Civil Service Issuance Machines. Provided by Goyang Special City

The city has installed and operates 54 unmanned civil service issuance machines so that citizens can conveniently obtain civil documents anywhere.

At the unmanned civil service issuance machines, citizens can obtain 123 types of civil documents, including resident registration certificates, family relation certificates, income amount certificates, and local tax payment certificates.

Since 2020, through the revision of the 'Goyang City Certificate Fee Collection Ordinance,' resident registration certificates have been issued free of charge at unmanned civil service issuance machines. In particular, the issuance cost for eight types of family relation registration documents has been reduced by 50%, making them cheaper than at civil service counters.

To use the unmanned civil service issuance machines, users first select the type of certificate they want to issue, then enter their resident registration number and verify their identity with a fingerprint if required, and finally insert the fee to receive the certificate.

The locations of Goyang City's unmanned civil service issuance machines and the documents that can be issued can be checked on the Goyang City Hall website.

A Goyang City official stated, “We will continue to prioritize citizen convenience by regularly inspecting unmanned civil service issuance machines and expanding installation locations to provide civil services.”

This content was produced with the assistance of AI translation services.