Baemin Supports Labor Issue Resolution for 1,200 Small and Medium Business Owners

Support Provided Over 17 Months Through Woahan Labor Solution

Woowa Brothers, the operator of Baedal Minjok, announced on the 13th that through the ‘Woahan Labor Solution,’ they have provided labor consultation and education to a total of 1,230 small and medium-sized business owners over 17 months.

Launched in July 2023, Woahan Labor Solution is a program that offers labor consultation and education to help small and medium-sized business owners comply with the Labor Standards Act. It provided professional consultation opportunities free of charge to small and medium-sized business owners who, despite having labor concerns, usually only searched online or asked acquaintances. The program was conducted in various ways, including one-on-one labor consulting, group education sessions, real-time phone consultations, and the provision of consultation casebooks.

Lee Jeong-eun, who runs a bakery in Songpa-gu, Seoul, is receiving consultation from a labor attorney. Provided by Woowa Brothers

The one-on-one labor consulting received favorable reviews as labor attorneys visited small and medium-sized business owners who found it difficult to make time, checked the store’s situation, and provided customized consulting tailored to each store. Phone consultations were introduced to allow business owners, who are busy with their livelihoods and find it difficult to schedule face-to-face consultations, to receive consultations at their desired time in real-time. While consulting and group education had a preventive nature, phone consultations were highly regarded for being very helpful in cases requiring post-response.

In addition, to respond to the amended Serious Accident Punishment Act since last year, an industrial safety and health consulting item was added to support small and medium-sized business owners in preparing in advance. Various consultation items were added according to the needs of business owners during the program period. Baemin also selected labor attorneys with expertise in labor issues for small and medium-sized business owners through the Korea Certified Labor Attorneys Association and collaborated with related organizations and groups such as the Win-Win Growth Committee, the Korea Federation of Small and Medium Business, and the Korea Small and Medium Business Distribution Center to strengthen the program’s substance.

Kim Junghyun, Head of Value Management at Woowa Brothers, said, “We are preparing support programs that can help small and medium-sized business owners solve concerns in various fields beyond labor, such as tax and legal affairs,” adding, “Despite the difficult economic situation, we will continue to discover and develop support programs that can provide practical help to those who are struggling in their livelihoods.”

This content was produced with the assistance of AI translation services.