Korea Forest Service Selected as an 'Excellent Institution' in Civil Complaints, Conflicts, and Proactive Administration Sections

The Korea Forest Service announced on the 5th that it received an excellent rating in the evaluation of civil complaint administration, conflict management, and proactive administration.

The civil complaint administration sector was evaluated under the supervision of the Ministry of the Interior and Safety and the Anti-Corruption and Civil Rights Commission. The main evaluation factors were the head of the agency's activities related to civil complaint administration and the operation status of civil complaint services. The Korea Forest Service was highly praised for operating healing programs and a psychological counseling center to protect civil complaint officers, and for promptly and systematically handling grievances received through the National Civil Complaints Portal.

The conflict management sector is evaluated by the Office for Government Policy Coordination to assess whether conflicts arising during the public policy implementation process are effectively managed. The Korea Forest Service received high marks for efforts such as receiving expert consulting and actively communicating with local residents to resolve conflicts related to the aging improvement project of the National Unjangsan Natural Recreation Forest.

The proactive administration sector was evaluated under the supervision of the Office for Government Policy Coordination and the Ministry of Personnel Management. The purpose of the evaluation is to examine whether tasks were actively performed for the public interest. In this sector, the Korea Forest Service was recognized for achieving significant results through proactive work, such as leading inter-ministerial collaboration to remove fire-risk trees around power lines, and received the highest grade, ‘A’.

Earlier, the Korea Forest Service was also selected as an excellent institution in five sectors including major policies, government innovation, regulatory reform, policy communication, and collaboration in the ‘2024 Government Work Evaluation’.

Im Sang-seop, Commissioner of the Korea Forest Service, said, “The Korea Forest Service will continue to communicate with the public to resolve field inconveniences and strive to provide forest services that satisfy everyone.”

This content was produced with the assistance of AI translation services.