Gwangju Nam-gu Achieves 'Best' Rating in Civil Service Comprehensive Evaluation for Four Consecutive Years

Exterior view of the Gwangju Namgu District Office.

Gwangju Nam-gu (District Mayor Kim Byungnae) announced on the 4th that it has been selected as an "Excellent Institution" for the fourth consecutive year in the "2024 Comprehensive Civil Service Evaluation," jointly organized by the Ministry of the Interior and Safety and the Anti-Corruption and Civil Rights Commission.

The Ministry of the Interior and Safety and the Anti-Corruption and Civil Rights Commission released the evaluation results on this day, covering all 307 organizations, including local governments and central government agencies nationwide, regarding the overall administration of civil service.

The government evaluated three categories: civil administration strategies and systems, operation of civil service systems, and civil satisfaction. Nam-gu received an "A" grade, which is given to the top 10% of institutions nationwide in this comprehensive evaluation.

The district analyzed that the reason it was able to be selected as an excellent institution in this field for four consecutive years is its continuous discovery and implementation of innovative policies reflecting the voices of civil petitioners.

Nam-gu, reflecting the reluctance of civil petitioners to reveal their identities when reporting non-marital births or the absence of parent-child relationships due to the increase in international marriages and divorces, became the first autonomous district in Gwangju to operate "Family Register Counseling Day" every third week of the month by reservation, providing specialized counseling and handling of family relationship registrations.

In addition, the district received a perfect score in the detailed evaluation category for the head of the district's civil administration activities. The government highly evaluated Mayor Kim's efforts, such as operating the "Mobile Mayor's Office" to listen to residents' voices on-site and the "Civil Service Field Confirmation Day" to resolve grievances.

Furthermore, as part of civil service innovation, the district was positively evaluated for regularly operating a Civil Service Innovation Committee with resident participation, spreading best practices, and improving insufficient areas to enhance the quality of civil services.

Additionally, to support socially disadvantaged groups such as people with disabilities and the elderly, the district assigned one-on-one dedicated assistants in the civil service office, providing various services from helping with document preparation to accompanying them to relevant departments, thereby increasing satisfaction with civil service processing.

A district official stated, "All public officials are striving with a spirit of continuous innovation to provide satisfaction and happiness to civil petitioners visiting the district office," and added, "We will always listen to the voices of civil petitioners and provide even more friendly civil services that take a step closer to them."

This content was produced with the assistance of AI translation services.