Suncheon City to Expand AI-Based 'Three Types of Well-Being Care' Services

by Heo Seonsik

Published 04 Feb.2025 10:56(KST)

Updated 27 Jul.2025 23:18(KST)

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Care Call, Salpim Annyeong App, and Smart Care Plug

Suncheon City, Jeollanam-do (Mayor Noh Gwan-gyu) announced on the 4th that it will expand the 'Three Types of Well-being Care' project to prevent risks for vulnerable households at risk of social isolation.

This project utilizes artificial intelligence (AI) technology to enable a swift response to crisis situations among isolated households, and is operated through three services: Suncheon Care Call, Suncheonsalpim Annyeong App, and Smart Care Plug.

Suncheon City is promoting the "Three Types of Care for Well-being Check" project to prevent risks for vulnerable households in need of care who are at risk of social isolation. Provided by Suncheon City

'Suncheon Care Call' is a service in which AI, using conversational artificial intelligence technology, calls care recipients every week, checks on their well-being, and provides companionship just like a real counselor. It offers emotional care services to those at risk of being cut off from communication with others.

The 'Suncheonsalpim Annyeong App' is an application that sends an SOS text with location information to guardians if the care recipient does not use their mobile phone for a certain period. Any Suncheon citizen with a smartphone can install and use the app free of charge.

The 'Smart Care Plug' is a device that connects a smart plug to home appliances, detects changes in electrical current, and notifies the responsible official if the device is unused for an extended period, judging it as a potential risk situation. Real-time monitoring enables a rapid response to emergencies.

This project, which was piloted last year, received positive feedback from citizens, and currently about 2,200 citizens are receiving well-being care services. The city plans to continue expanding the number of recipients this year. For inquiries and counseling, contact the Suncheon City Department of Social Welfare or the local administrative welfare center.

A city official stated, "We hope that advanced AI technology will help prevent crises for more citizens," and added, "We will do our best to provide necessary support to vulnerable households and resolve social isolation."