Agency Mistake Causes Imujin's 100 Million Views to 'Disappear'... Angry Fans Stage Truck Protest
"Restoration Impossible Due to YouTube Policy"
"Sincere Apologies for the Damage to Valuable Records"
Angry Fans Stage Truck Protest in Response
Singer Lee Mujin's song was about to reach 100 million streams when the record was reset. In response, his agency issued an explanation and an apology.
On the 16th, Lee Mujin's agency Big Planet Made (BPM) released an official statement saying, "We apologize for the delay in providing additional information as we wanted to deliver an accurate response from the distributor." They explained, "Our company has signed a 'content (album/music) distribution contract' partnership with YGP, and as of January 1, 2025, the existing 'Gubo content (a total of 31 albums and 109 tracks)' previously distributed through another company will be transferred to YGP."
They continued, "During the transfer process of the Gubo content, due to YouTube's Art Track service policy, the Art Tracks registered by the previous distributor were terminated and replaced by new Art Tracks registered by YGP." They added, "As a result, the Art Track view counts were inevitably reset (set to '0'), and according to YGP's official explanation, this was a measure in accordance with YouTube's service policy." Furthermore, "After confirming this issue, we consulted with YGP and coordinated with the YouTube channel manager to resolve the view count reset problem and discussed the possibility of restoring the counts, but we regret to inform you that the final response was that restoration is impossible due to YouTube's internal policy."
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They apologized, saying, "We deeply apologize for not sufficiently verifying this issue in advance, which led to this situation." They acknowledged, "This problem arose from insufficient preparation procedures on the part of both our company and YGP. We will do our best to continuously check and restore any remaining errors and prevent future issues." Finally, they stated, "We sincerely apologize for the damage caused to the valuable records and efforts that the artist and fans have built over a long time. We will thoroughly improve our internal system management and preparation processes to prevent such incidents from recurring."
Imujin's fans held a truck protest in front of the agency Big Planet Made (BPM) headquarters. X
View original imageMeanwhile, fans of Lee Mujin, aware of this situation, held a truck protest on the same day to express their grievances to the agency. The truck parked in front of the agency's building displayed phrases such as "Not even a beggar, but the agency reset music streaming records to avoid paying fees," "Lost the music records and ignore recovery. If BPM acts like this, file for closure," "BPM lost 100 million views. Seize your salaries 100 million each," and "Ignoring fans' demands, neglecting artist protection. Apologize to fans and immediately restore the view counts."
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