Yangju City Operates 'Prior Appointment System for Permit Civil Complaint Visit Consultations'

Gyeonggi Yangju City (Mayor Kang Su-hyun) announced on the 27th that it will operate the ‘Permit Civil Petition Visit Consultation Advance Reservation System’ from January next year, which allows civil petitioners to receive schedule guidance by applying for a visit consultation in advance.

A view of Yangju City Hall. Provided by Yangju City.

The ‘Permit Civil Petition Visit Consultation Advance Reservation System’ is a system where civil petitioners can apply by phone in advance for the desired date, time, and consultation content, and the city confirms this and replies with the schedule and the person in charge.

The application targets are limited to six types of permit civil petitions, including environmental emission facility notification/permit, building notification/permit, development activities, factory registration, farmland conversion, and mountain area conversion, and applications can be made from 9 a.m. to 6 p.m. on weekdays.

However, the lunch break from 12 p.m. to 1 p.m. is excluded.

The city explained that through the advance reservation system implemented this time, it is expected to resolve the inconvenience of visit petitioners having to wait a long time until the previous consultation is finished or having to revisit when the person in charge is absent due to business trips.

Mayor Kang Su-hyun of Yangju said, “By maintaining the existing visit consultation method and introducing advance consultation reservations, it is expected to reduce the time and economic burden of civil petitioners and also speed up the civil petition processing,” adding, “We will continue to take the lead in improving civil petition service satisfaction by introducing convenient administrative services.”

This content was produced with the assistance of AI translation services.