Gwangju Nam-gu Achieves 12,000 Consultations at '7979 Center' This Year

7979 Volunteer Group Also Conducts 1,451 Service Activities

A view of the Gwangju Namgu District Office building.

The 'Happy Welfare 7979 Center' in Nam-gu, Gwangju has been actively working to resolve residents' daily inconveniences, with an average of seven consultations per hour conducted this year and the 7979 Volunteer Group dispatched to the field about six times a day.

According to Nam-gu on the 19th, an analysis of the performance report of the Happy Welfare 7979 Center showed that the center was open for 222 days this year, from January to December 13, excluding weekends and holidays, operating from 9 a.m. to 6 p.m. on weekdays.

During this period, the center operated a one-stop welfare call service, providing various welfare information and consultation services to local residents. The total number of welfare call consultations provided to residents reached 12,716 cases.

When converted based on the eight-hour weekday operation, the 7979 Center received an average of 7.15 inquiry calls per hour and provided 57.2 welfare call consultations per day. The number of welfare call inquiries has steadily increased each year, from 11,957 cases in 2020, to 11,998 in 2021, 12,029 in 2022, and 12,161 in 2023.

The 7979 Volunteer Group also provided 1,451 volunteer services this year, averaging 6.5 dispatches per day. Their main activities included replacing old electrical outlets, gas timers, faucets, and window screens in vulnerable households. They also actively provided hairdressing and grooming services to elderly residents living alone and households with people with disabilities.

In addition, the Happy Welfare 7979 Center carried out specialized projects that received great response from residents. In July, they replaced old faucets in 20 households in preparation for the summer heat, and from August to December, installed multi-tap power strips in 100 households to prevent fires.

A Nam-gu official stated, "The Happy Welfare 7979 Center has served as a reliable support for vulnerable residents by providing various customized services throughout the year. We will continue to do our best to make Nam-gu an even happier place."

This content was produced with the assistance of AI translation services.