"Contract Administration Revolution"... Dongjak-gu Drastically Simplifies Documents from 10 Types to 1 Type

Non-face-to-face Contract Administration Service 'Dongjak Contract 24'
Expanded Implementation Starting This Month

Dongjak-gu, Seoul (Mayor Park Il-ha) announced on the 13th that it will expand the implementation of ‘Dongjak Contract 24,’ a non-face-to-face contract administration service first introduced in Seoul, starting this month.

‘Dongjak Contract 24’ is a service that allows related documents to be stored and submitted online during contract promotion. It was first implemented last July for the district office departments.

Park Il-ha, Mayor of Dongjak-gu. Provided by Dongjak-gu.

Starting this month, the district will introduce an integrated pledge form for ‘Dongjak Contract 24,’ drastically simplifying the submission documents from ‘10 types’ to ‘1 type.’ Along with this, documents such as business registration certificates, national and local tax payment certificates, and four major social insurance payment certificates, which the contract counterpart had to submit online directly, can now be collectively verified by the staff through the Administrative Information Joint Use System, improving efficiency.

Furthermore, the implementation target will be fully expanded not only to the district office but also to health centers, community service centers, and affiliated organizations to enhance administrative efficiency and take the lead in practicing carbon neutrality.

According to the district, the existing method (stamping and handwritten approval on paper documents step by step) incurred about 30 million KRW annually in social costs such as printing fees, transportation costs, and labor costs. To improve this, the district promoted non-face-to-face contract administration by submitting all contract documents as electronic documents without visits, utilizing procurement systems such as the Public Procurement Service’s Nara Marketplace, e-Hojo, and Document 24 throughout the entire contract administration process.

According to the district, in a satisfaction survey conducted in November last year targeting users of Dongjak Contract 24, 95% showed positive responses, and 99% expressed intentions to continue using the service in the future.

Mayor Park Il-ha said, “Through the expanded implementation of Dongjak Contract 24, we will save valuable time and costs for more civil petitioners and realize eco-friendly administration,” adding, “We will continue to prioritize improving convenience for residents, boldly break away from existing practices, and make every effort to provide differentiated administrative services.”

This content was produced with the assistance of AI translation services.