Jeonbuk Office of Education Introduces Easy 'Electronic Civil Petition Application System'... First Nationwide

Identity Verification Using Electronic Devices... Providing Convenient Civil Service Administration

Jeonbuk Special Self-Governing Province Office of Education civil complaint services are becoming much faster.

On the 6th, the Office of Education introduced the 'Electronic Civil Complaint Application System,' the first of its kind among education offices nationwide, to reduce application and waiting times and improve the efficiency of staff work.

Jeonbuk Office of Education building.

This system automatically completes personal information by scanning an ID card, providing fast and convenient civil complaint services to all applicants, including vulnerable groups such as the elderly, disabled, and multicultural families.

This introduction reflects the 'systematic system demand for improving civil complaint processing speed' proposed through a national opinion survey conducted this year. Until now, applicants had to visit the civil complaint office and manually fill out paper application forms with their name, resident registration number, address, and other details.

Going forward, the Jeonbuk Office of Education plans to establish a 'One Pass Civil Complaint Application System' that processes everything from application to fax transmission at the staff member’s desk by introducing electronic fax.

Hong Gongsuk, Director of the General Affairs Division, said, "Our region has a continuously increasing number of vulnerable groups such as the elderly and multicultural families, so it was necessary to actively develop civil complaint services. After many attempts, we developed this service," adding, "We will do our best to provide civil complaint administration that satisfies the residents through the Electronic Civil Complaint Application System."

This content was produced with the assistance of AI translation services.