Seodaemun-gu Operates Civil Complaint Counseling Office to Prevent Conflicts Among Apartment Residents

Providing One-on-One Customized Consultation Services by Experts for Legal Interpretation and Accounting Processing

Seodaemun-gu (Mayor Lee Seongheon) announced on the 25th that it will operate a ‘Multi-family Housing Civil Complaint Consultation Office’ to prevent disputes among residents of multi-family housing and to enhance residents' housing satisfaction.

Through this, the district provides one-on-one customized consultation services with multi-family housing experts regarding ‘legal interpretation’ related to multi-family housing, as well as ‘accounting processing’ related to multi-family housing construction and service bids and contracts, long-term repair plans, reserves, and management fees.

The consultation office is held on the second and fourth Tuesday of every month from 2 to 3 p.m. in the 2nd conference room on the 4th floor of the Seodaemun-gu Office main building.

To this end, Seodaemun-gu appointed three multi-family housing experts affiliated with the Korea Housing Managers Association and the Future Housing Culture Research Institute as professional consultation committee members.

Last year, consultations were conducted only in person, but starting this year, telephone consultations have been added to improve resident convenience.

Residents wishing to consult can download the application form from the district office website (Information by Field → Urban Management → Multi-family Housing), fill it out, and submit it via fax, mail, or visit.

Lee Seongheon, Mayor of Seodaemun-gu, said, “We hope many residents will show interest in and use the Civil Complaint Consultation Office, which operates to prevent disputes and complaints related to multi-family housing and to cultivate autonomous capabilities.”

This content was produced with the assistance of AI translation services.