Gwangju Nam-gu Conducts Visiting Kiosk Experience Education

Nam-gu, Gwangju Metropolitan City, is conducting a 'Visiting Kiosk Experience Education' program targeting digitally marginalized groups who are not familiar with the use of touchscreen unmanned terminals, as the introduction of such terminals is spreading throughout daily life.

Additionally, Nam-gu plans to enhance residents' adaptability to digital devices by creating an additional kiosk experience space in the Nam-gu Office building.

According to Nam-gu on the 22nd, the Visiting Kiosk Experience Education program was prepared to alleviate fears of unmanned terminals and to provide social consideration for those vulnerable to digital devices. Although unmanned terminals are commonly encountered in places such as government offices, banks, hospitals, cafes, and restaurants, many residents still experience difficulties using digital devices.

For the Visiting Kiosk Experience Education, Nam-gu conducted a demand survey earlier this year targeting 17 administrative welfare centers and senior welfare centers within the district. Reflecting the survey results, the program will be held a total of 30 times at senior centers and welfare centers frequently visited by the digitally marginalized elderly.

In addition, 12 residents who are active as smartphone education instructors underwent preliminary training on kiosk content and elderly-customized guidance methods in January to be utilized as kiosk education instructors.

The Visiting Kiosk Experience Education began on February 22 at the Humancia Senior Center in Yangnim-dong and will continue for nine months until November, with three sessions held monthly according to the conditions of senior centers and welfare centers in the district.

Alongside this, Nam-gu is expanding the kiosk experience zones within the office building to two locations for enhanced operation.

The newly established kiosk experience zone is located in the computer training room on the 6th floor of the Nam-gu Office building. Residents visiting the office can experience unmanned terminals through simulations such as bus ticketing, movie ticket issuance, and food ordering.

A Nam-gu official stated, "As the use of unmanned terminals increases significantly, the need for digital education to improve residents' convenience is growing," adding, "We will do our best to create a customized digital experience environment so that anyone can easily learn how to use these devices."

This content was produced with the assistance of AI translation services.