"Robot Will Guide You"... LGU+ Launches Guidance and Delivery Robots

Built-in Platform... Remote Management Enabled
Plan to Enhance Features through Solution Partner Collaboration
LGU+ "Providing Differentiated Customer Value"

LG Uplus announced on the 28th that it has newly launched the 'U+ Guide Robot' and 'U+ Indoor Delivery Robot' to innovate the digital transformation (DX) experience for corporate customers. As the robot industry is recognized as one of the new growth engines, the company aims to establish itself as a leading player in the service robot market.

The U+ Guide Robot is capable of autonomous driving and is equipped with a large signage (commercial display) on the front, making it easy to guide visitors to specific locations or provide information. In the case of the U+ Indoor Delivery Robot, it can be linked with elevators, allowing the robot to deliver items directly to different floors.

An LG Uplus model following the U+ guide robot at the National Museum of Korea.
[Photo by LG Uplus]

LG Uplus's self-developed remote control platform is also installed. With the remote control platform applied, managers can check the robot's status or move it even when they are far away. For the U+ Guide Robot, content displayed on the signage can be conveniently managed, and for the U+ Indoor Delivery Robot introduced in hotels and other lodging facilities, a function is added where customers can scan a QR code to place an order and have the robot deliver it. The remote control platform is scheduled to be further updated within the first half of this year after the product launch.

In fact, the National Museum of Korea, which introduced the U+ Guide Robot, expanded the scope of the existing service that was only available at designated times and areas by providing a permanent robot docent service. Large hospitals such as the Police Hospital, which introduced the U+ Indoor Delivery Robot, reduced employee fatigue by entrusting the transport of specimens and medicines to the robot.

Going forward, LG Uplus plans to partner with more solution providers so that U+ robots can be utilized in various fields. In addition, the company intends to enhance the remote control platform so that any issues with partner solutions can be handled at once.

Kwon Yong-hyun, Executive Vice President and Head of LG Uplus Enterprise Division, stated, “Along with the serving robot, we will strive to solve customer difficulties and provide differentiated value unique to Uplus through the functional advancement of the newly launched guide robot and indoor delivery robot.”

This content was produced with the assistance of AI translation services.