Gyeonggi-do Identified and Supported 20,756 Crisis Citizens Last Year Using Big Data

Crisis Warning Big Data Operated by Gyeonggi Province

Gyeonggi Province identified and supported 20,756 residents in crisis last year through its welfare blind spot detection system.

The Gyeonggi Province welfare blind spot detection system operates based on big data including ▲long-term arrears in health insurance premiums and financial delinquencies ▲arrears in electricity or communication bills among elderly households ▲arrears in maintenance fees or rent among middle-aged single-person households ▲arrears in electricity bills due to power outages, water outages, or gas cutoffs among summer vulnerable monthly rent households ▲child households facing employment crises such as business closure or unemployment benefits receipt ▲arrears in electricity, communication bills, financial delinquencies, and other crisis information among winter vulnerable monthly rent households.

Gyeonggi Province, upon detecting signs of crisis in households through big data, worked with 31 cities and counties to provide optimal services including public support and linkage to private resources to resolve welfare blind spots.

Gyeonggi Province provided public benefits to 1,620 identified residents in crisis. Additionally, 19,136 people who were not eligible for public support but were in difficult situations were assisted through connections with other organizations such as the Credit Recovery Committee to help resolve their crisis situations.

From the end of January to the end of March this year, Gyeonggi Province has also been conducting planned detection for vulnerable groups during the winter season.

During this period, consultations via visits and phone calls were conducted for a total of 1,705 monthly rent vulnerable households with arrears in electricity bills due to power outages, water outages, gas cutoffs, communication bill arrears, and financial delinquencies, and public and private welfare services will be provided if support is needed.

Starting in April, the province will analyze and utilize big data on crisis signs to focus on detecting and supporting households at risk of solitary death, which is emerging as a new social risk due to economic, demographic, and social structural changes, as well as youth in family caregiving roles.

Heo Seung-beom, Director of the Gyeonggi Province Welfare Bureau, said, "Along with planned detection surveys using big data on crisis signs from the welfare blind spot detection system, we are operating a welfare blind spot detection and support system in cooperation with related organizations and groups." He added, "If you discover neighbors in crisis, please contact the Gyeonggi Province Emergency Welfare Crisis Counseling Hotline (010-4419-7722), the Gyeonggi Call Center (031-120), or your local eup/myeon/dong administrative welfare center."

This content was produced with the assistance of AI translation services.