The National Tax Service announced on the 2nd that it has relocated the Mail Automation Center, which was located in the annex of the Dongdaemun Tax Office in Bomun-dong, Seongbuk-gu, Seoul, to a newly constructed building in Yangpyeong-dong, Yeongdeungpo-gu, Seoul.


The National Tax Service Mail Automation Center was established in 2007 when the system shifted from tax offices sending mail directly to a centralized dispatch system managed by the headquarters.


To date, the cumulative volume of various mailed notifications has reached a total of 706 million items. Last year, the center automatically dispatched a total of 44 million pieces of mail, including 21 million notifications and 23 million tax bills, thereby streamlining national tax operations.


Through this relocation, the National Tax Service expects to improve operational efficiency by reducing the processing time per 10,000 pieces of mail from 16.1 minutes to 12.8 minutes, a reduction of over 20%. Additionally, by installing solar power facilities and obtaining Zero Energy Building certification, it anticipates significant savings in operating expenses.*


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In his commemorative speech, Kim Chang-gi, Commissioner of the National Tax Service, urged, "Make efforts to reduce paper mail and simultaneously improve dispatch efficiency to realize tax administration that resonates with the public and services that satisfy the people."


This content was produced with the assistance of AI translation services.

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