Why Did Positive Ratings in Gwangjin-gu Resident Satisfaction Survey Increase by 20%p?

Satisfaction Survey Results of 1,000 Adults Aged 18 and Over Living in Gwangjin-gu: 6 out of 10 Say 'Doing Well' in District Administration, Majority Respond 'Good' in Communication... Top 10 Excellent Projects Selected Among Last Year's Major Policies

Six out of ten Gwangjin-gu residents evaluated Gwangjin-gu (Mayor Kim Kyung-ho) as ‘doing well.’

The district conducted a satisfaction survey to measure satisfaction with the second year of the 8th elected term’s district services and to implement customized policies that meet residents’ needs.

The survey was conducted through face-to-face questionnaires targeting 1,000 adult men and women aged 18 or older residing in Gwangjin-gu between November and December of last year.

It was conducted by commissioning the Korea Gallup Survey Research Institute, a professional public opinion research organization, with a 95% confidence level and a sampling error of ±3.1 percentage points.

As a result of the survey on district administration evaluation, 61% of respondents answered ‘doing well,’ while only 3.4% said ‘not doing well.’ Compared to last year, positive evaluations increased by 20.2 percentage points this year, and ‘average’ responses decreased by 20.8 percentage points, indicating that residents who had previously withheld judgment now view the district administration more positively.

Regarding communication with residents, more than half, 54.2%, responded ‘doing well,’ which is an increase of 19.2 percentage points compared to last year.

The most satisfying project areas were ▲safety ▲parks and green spaces ▲welfare ▲healthcare and medical services ▲civil service administration, in that order.

The future policy directions for the 8th elected term were also surveyed. The results suggested the district’s path as ▲abundant jobs and local economic conditions ▲balanced urban development ▲safe urban environment, in that order.

Additionally, among the major projects promoted last year, the operation of lifestyle sports programs for youth and office workers was selected as the top project. Achasan Eoullim Garden, traffic system improvements, and the one-stop support center for small business owners followed. Projects that help residents’ daily lives generally received high scores.

Kim Kyung-ho, Mayor of Gwangjin-gu, said, “This survey allowed us to confirm residents’ perceptions and thoughts about the district administration. We will continue to actively reflect residents’ opinions and thoughts in district administration and do our utmost to create a happy Gwangjin that communicates and develops.”

This content was produced with the assistance of AI translation services.