Easily Claim Your Local Tax Refunds via KakaoTalk

Easily Apply for Refund Anytime, Anywhere via KakaoTalk Refund Application Service
From 2021, a Total of 5,697 Cases and Approximately 640 Million KRW in Local Tax Refunds Returned to Taxpayers Over 3 Years

Seongdong-gu, Seoul (Mayor Jung Won-oh) plans to continuously operate the KakaoTalk refund application service in 2024 to promptly return local tax refunds to taxpayers.

By using the KakaoTalk refund application service, taxpayers can easily receive their unclaimed local tax refunds through KakaoTalk. Unclaimed local tax refunds arise from reasons such as local income tax refunds due to corporate tax or income tax adjustments, overpayments or double payments by taxpayers related to automobile tax prepayment followed by ownership transfer, vehicle deregistration, and other reported and paid tax items.

As of the end of 2023, Seongdong-gu has 3,800 unclaimed refund cases amounting to approximately 146 million KRW, with 92.4% of these refunds being small amounts under 10,000 KRW per case.

Small refunds often remain unclaimed due to taxpayers' low interest and the cumbersome application process, and if not claimed within five years, they expire and cannot be recovered.

Accordingly, since 2021, the district has provided a refund inquiry and application service through the KakaoTalk channel (channel name: ‘Seongdong-gu Local Tax Refund’). A real-time chat service with Seongdong-gu tax refund officers is also in operation. Traditional methods such as visiting the Seongdong-gu Tax Division 1, phone, mail applications, as well as the Seoul local tax internet payment system (ETAX) and Seoul tax payment system (STAX) remain available.

The total refund amount processed through the KakaoTalk refund application service from 2021 to last year reached 5,697 cases, approximately 640 million KRW. Notably, over 70% of users utilized the refund application service during weekday evenings and holidays, indicating convenient access without time restrictions.

For inquiries related to local tax unclaimed refunds and tax payments, detailed guidance is available by contacting the Seongdong-gu Tax Division 2.

Jung Won-oh, Mayor of Seongdong-gu, stated, "The right to receive tax refunds is as important as the duty of sincere tax payment, so we are committed to protecting taxpayers' rights by ensuring even small refunds are claimed." He added, "We will continue to do our best to enhance taxpayers' convenience and realize trustworthy tax administration for our residents."

This content was produced with the assistance of AI translation services.