IBK, Organizational Restructuring and Regular Personnel Changes... New Deputy CEOs Park Il-gyu and Oh Eun-sun

Establishment of Data Headquarters Leading AI Adoption
Strengthening Trust and Non-Interest Sector Organizations

Park Il-gyu, Head of the Digital Group, and Oh Eun-seon, Head of the Financial Consumer Protection Group, have been appointed as the new Deputy Governors of IBK Industrial Bank. Additionally, IBK Industrial Bank has reorganized its structure by establishing a Data Headquarters and a Non-Interest Income division, as well as strengthening internal control and consumer protection-related organizations.

On the 15th, IBK Industrial Bank announced that it had carried out this organizational restructuring and regular personnel appointments to expand future growth engines and strengthen its core role in policy finance.

Deputy Governor Park (Group Head) was recognized for discovering HR innovation tasks, introducing the ‘Gyeokji Score,’ and expanding the disclosure of personnel information, thereby initiating new changes in the HR sector. With strengths in speedy work execution, Park Il-gyu was appointed as the Head of the Digital Group, aiming to accelerate efficient digital transformation across all areas within the bank.

Deputy Governor Oh is a leading female leader within the bank with extensive sales field experience and expertise in financial consumer protection. The bank expects her to further solidify the ‘IBK-style Financial Consumer Protection System,’ which prioritizes customer trust as the highest value. In addition, IBK Industrial Bank conducted regular personnel appointments involving a total of 2,305 promotions and transfers.

IBK Industrial Bank also implemented organizational restructuring. First, to expand future competitiveness, it established the Data Headquarters. The Data Headquarters will enhance capabilities in data analysis and utilization, including the adoption of new artificial intelligence (AI) technologies, and will take on data management responsibilities.

Furthermore, IBK Industrial Bank created new organizations to strengthen the non-interest income sectors such as trusts and global investment banking (IB), and reinforced related organizations to advance internal controls and protect customers from risks associated with non-face-to-face financial fraud.

Moreover, to fulfill its role as a policy financial institution, the bank decided to initially establish Strategic Sales Centers in the Gyeonggi, Incheon, Chungcheong, and Gyeongnam regions to provide rapid and broad financial support to small and medium-sized enterprises.

Meanwhile, the ‘Personnel Innovation Task Force (TF)’ formed after the inauguration of President Kim Sung-tae collected employees’ opinions and derived 16 personnel innovation tasks, which were then implemented. Among these, the Gyeokji Score policy has reportedly received strong support within the bank.

The Gyeokji Score, introduced for the first time in the banking sector, calculates a score based on accumulated commuting time and distance, fairly selecting remote workers who work in industrial complexes and suburban areas where many IBK branches are located. The bank explains that this can serve as a good model case for data-driven personnel management.

In addition, through the TF, IBK Industrial Bank supported work-family balance by introducing various new leave systems, expanding infertility leave, and implementing a shortened work system for childcare of children under five years old.

The bank stated, “In the banking sector, where personnel systems have not changed significantly and are considered somewhat conservative compared to the past, IBK Industrial Bank hopes to become a ‘happy and rewarding organization’ through the steadfast support of President Kim Sung-tae, and that ‘employee satisfaction’ management will lead to ‘customer satisfaction’ management.”

This content was produced with the assistance of AI translation services.