Gangnam-gu Partners with Naver Cloud to Launch Conversational AI Check-in Service

Starting December, pilot operation of large-scale AI-based check-in service that talks like a human for 850 households at risk of solitary death

Gangnam-gu (District Mayor Jo Seong-myeong) signed an 'AI Expansion Agreement in the Welfare Sector' with Naver Cloud at the Naver1784 building on the 20th.

Through this agreement, the AI check-in call service 'Clova Care Call,' based on Naver's large-scale AI HyperCLOVA, will be introduced to Gangnam-gu's AI check-in project, with services starting in December.

Unlike existing check-in services that ask short-answer questions, Clova Care Call has the advantage of remembering previous conversation contexts and enabling natural, human-like dialogue. It also analyzes users' conversation content regarding health, meals, sleep, exercise, and outings to monitor daily life and respond to emergency and crisis situations.

Based on a survey of single-person households, the district plans to provide AI check-in services to about 850 households at risk of solitary death. Annual surveys will be conducted to identify new at-risk groups and expand the service accordingly.

Jo Seong-myeong, Mayor of Gangnam-gu, stated, “We expect the quality of check-in services for socially isolated vulnerable groups to improve through Clova Care Call,” and added, “Building on this agreement, we will cooperate with Naver Cloud to expand the latest AI technologies into various welfare sectors.”

This content was produced with the assistance of AI translation services.