Local Tax Information Made Simple... Seoul City's 'Smartphone Delinquency Notification and Payment Service'

Seoul City announced on the 31st that starting from the 1st of next month, it will implement the ‘Smartphone Delinquent Tax Notification and Payment Service,’ which provides information on overdue local taxes via mobile messenger notifications on smartphones.

The ‘Smartphone Delinquent Tax Notification and Payment Service’ applies the latest technology of mobile electronic notification using encrypted resident registration numbers as linked information to administrative work. It was selected as an excellent proposal in the ‘3rd Creative Proposal’ contest.

Delinquent local taxes mostly consist of small amounts under 300,000 won, accounting for 92% of all overdue cases. Seoul City judged that taxpayers often overlook these small amounts, leading to delinquency, and to prevent long-term delinquency, it decided to implement this service using mobile messengers, which are widely used by the public.

Taxpayers do not need to apply for the service; after receiving delinquency notifications via mobile messenger, they can verify their identity through simple authentication and then be redirected to the Seoul City mobile tax payment system (ETAX). Taxpayers who access ETAX can check detailed information on their overdue taxes without signing up or logging in, and can immediately pay the overdue amount using methods such as card payment, bank transfer, or simple payment.

Seoul City plans to analyze the effects after implementing the ‘Smartphone Delinquent Tax Notification and Payment Service’ and utilize it for notifications regarding refunds and non-tax revenue delinquencies as well.

Han Young-hee, Director of the Seoul City Finance Bureau, said, “By implementing the Smartphone Delinquent Tax Notification and Payment Service, taxpayers who frequently move residences, whose registered address differs from their actual residence, or who are long-term overseas residents can easily receive delinquency notifications and make immediate payments, which is expected to reduce local tax delinquencies.”

This content was produced with the assistance of AI translation services.