"IT Service Trio Launch Generative AI Services with Three Assistants Supporting Tasks"

Report Creation Solutions and Enterprise AI Platforms Launched
"Capture the Enterprise Generative AI Market" Competition Ignites

Three major domestic IT service companies have simultaneously launched generative artificial intelligence (AI) solutions for enterprises. They targeted corporate clients aiming to improve work efficiency or develop related services using generative AI. They competed in the enterprise market by emphasizing multi-engine capabilities that can utilize various large language models (LLMs) and security features.

SK Inc. C&C announced on the 12th that it has developed a report creation AI solution tailored to the characteristics of enterprises based on generative AI. Using this solution, AI handles everything from data analysis to drafting, revising, and supplementing reports. Users only need to upload data to the AI and select a report template. When they want to adjust the overall structure or reinforce the content of a specific section, they can instruct the AI accordingly.

SK Inc. C&C announced on the 12th that it has developed an AI solution for report creation.
[Photo by SK Inc. C&C]

SK Inc. C&C has piloted the report creation solution internally. Through this, they confirmed effects such as completing report writing, which used to take several days to weeks, within a few hours. It is explained that even employees who have just joined the company or transferred departments can complete professional reports. Ji-hyun Kim, a representative of SK Management & Economic Research Institute, said, "When writing research reports on new business areas, the most effort was spent on data investigation and organization, but using AI made the work easy," adding, "It felt like having the help of three research assistants."

SK Inc. C&C plans to provide the report creation AI to group affiliates and major clients. They aim to commercialize it within the year in the form of platform-as-a-service (PaaS) or software-as-a-service (SaaS). Alongside this, they are preparing an AI-based simple reporting solution that summarizes only the key points in newsletters, market analysis reports, and so on.

LG CNS also launched the enterprise generative AI platform 'DAP GenAI' on the same day. It supports enterprises in planning, developing, deploying, and operating generative AI services. It utilizes various LLMs such as OpenAI's ChatGPT, Google's PaLM 2, and LG's ExaONE. It can create services ranging from simple ones like document summarization and classification to complex ones like product recommendation and report writing. For example, when a financial company develops an AI service for recommending insurance products, it only needs ▲ a customer information database ▲ commands (prompts) to search products ▲ and to select an LLM suitable for recommendations.

LG CNS launched the enterprise generative AI platform 'DAP GenAI' on the 12th.
[Photo by LG CNS]

Following Samsung SDS's unveiling of generative AI services, the movements of the three IT service companies have accelerated. Last month, Samsung SDS revealed the automation solution 'Brity Copilot' and the platform 'FABRICS,' which combines generative AI with cloud systems. Each company competes by emphasizing security measures that prevent corporate information leaks and optimization of models tailored to each enterprise.

With the participation of the three IT service companies, competition in the enterprise AI market is expected to intensify further. According to a survey by market research firm Precedence Research, the enterprise AI market is projected to grow from $16.8 billion (approximately 21 trillion KRW) last year to $102.9 billion (approximately 131 trillion KRW) by 2030. Big tech companies, both domestic and international, which have invested massive costs in generative AI development, are rushing to target the enterprise market and monetize it. IT service providers also plan to accelerate their business by leveraging their experience in enterprise solutions and security services.

This content was produced with the assistance of AI translation services.