GH, Productivity and Efficiency Improvement Through Deployment of Robots for Simple Tasks

Gyeonggi Housing and Urban Corporation

Gyeonggi Housing and Urban Corporation (GH) announced on the 25th that it has improved work productivity and efficiency through the introduction of a Robotic Process Automation (RPA) system.

RPA is a technology that automates simple and repetitive tasks performed by humans on computers through robot software, mimicking human actions to perform the same tasks according to predetermined rules.

To drive digital work innovation, GH piloted the RPA system in June and selected a total of six tasks for automation, including uploading documents for jeonse rental housing contract holders and posting announcement materials on the homepage.

Among these six tasks, the registration of jeonse rental contract holder information is expected to save 730 hours annually, improving work productivity and efficiency.

With the introduction of RPA, GH expects to reduce human errors (work mistakes) and utilize approximately 1,000 hours saved annually for other value-added tasks, thereby enhancing overall work productivity.

Kim Se-yong, President of GH, stated, "Based on digital work innovation, we plan to actively promote improvements in work processes to maximize efficiency, enhance the quality of customer service, and provide improved services that Gyeonggi residents can experience."

This content was produced with the assistance of AI translation services.