Gwangju Nam-gu Conducts Satisfaction Survey for Goods Sharing Center

On the 15th, Nam-gu, Gwangju Metropolitan City announced that it will conduct a 2023 resident satisfaction survey targeting 422 members registered with the Goods Sharing Center to provide customized services to residents using the center and to understand preferences for rental items.

According to Nam-gu, this resident satisfaction survey will be used as basic data for future additional purchases and operational planning by collecting opinions on service satisfaction improvement and areas for improvement for users of the Nam-gu Goods Sharing Center.

The survey will be conducted online via Naver Form or QR code until the 22nd, as well as by filling out questionnaires at the Goods Sharing Center.

The survey consists of 10 questions, including how respondents learned about the Goods Sharing Center, the types of items they mainly rent, overall satisfaction, desired items to be stocked in the future, awareness of the Gonggu Nuri site, and other suggestions.

Nam-gu plans to analyze the collected data after the survey ends on the 22nd and prepare improvement measures for dissatisfaction factors.

Additionally, data on rental item preferences and items residents wish to see added to the Goods Sharing Center will be collected and used as basic data for future center operations.

A Nam-gu official stated, "We will do our best to operate the Goods Sharing Center so that residents in the district can use various shared items at low cost, and provide user-centered services to enhance satisfaction."

This content was produced with the assistance of AI translation services.