Busan Bank Launches First Regional Bank 'Retirement Pension Customer Service Center'

On the 24th, BNK Busan Bank launched the 'Retirement Pension Customer Management Center,' the first of its kind among regional banks, to professionally manage customers' retirement pension assets and enhance product returns.

The 'Retirement Pension Customer Management Center' provides systematic and professional retirement pension management services to Busan Bank's retirement pension subscribers, including ▲maturity notifications for investment products ▲guidance on unused cash assets ▲information on the Default Investment Strategy (default option) ▲tax consultation related to pensions and retirement benefits.

Additionally, during phone consultations, a mobile banking access link is provided to help customers easily check and conveniently change their retirement pension products.

Oh Seong-ho, Head of Asset Management at Busan Bank, stated, “As life expectancy increases, the importance of retirement pensions is growing day by day. Going forward, Busan Bank will do its best to enable customers to manage their retirement pensions more systematically through close customer management at the Retirement Pension Customer Management Center.”

Busan Bank, which manages the largest scale of retirement pensions among regional banks, has achieved an 87.2% amendment rate for the Default Investment Strategy (default option) agreement, ranking among the top banks.

Implemented across the financial sector in July, the Default Investment Strategy is a system where, if subscribers of Defined Contribution (DC) retirement pensions and Individual Retirement Pensions (IRP) do not decide on an investment method, their accumulated funds are automatically managed according to a pre-determined method.

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