Dongjak-gu, Safety Security Officers Assigned in Dong Community Centers

Deployment of Safety Security Guards and Introduction of Wearable Cameras at Dong Resident Centers in Dongjak-gu

Security personnel stationed at district offices... Civil service staff handling complaints to wear wearable cameras

Dongjak-gu Office Civil Affairs Passport Division

Dongjak-gu (Mayor Park Il-ha) announced that starting from the 1st of next month, safety security guards, who are protective personnel, will be newly deployed at Dong resident centers.

The safety security guards will normally guide visitors at the civil complaint counters and maintain order, and in emergency situations, they will immediately protect visitors and the responsible civil servants.

This measure strengthens the safety of staff and visiting residents amid recent social controversies over random crimes and malicious complaints.

One guard will be initially assigned to each of the five Dongs with a high frequency of complaints, with plans to expand to the remaining ten Dongs in the future.

Additionally, the Dong resident centers are preparing to sign a business agreement with the local police precinct to strengthen cooperation. In the event of various crimes, malicious complaints, or crisis situations related to the Dong resident centers, the precinct will immediately dispatch support.

Furthermore, the district will distribute two wearable cameras, portable protective devices in the form of necklaces, to civil servants handling complaints in each Dong by the end of this month.

These civil servants will be able to secure video evidence in cases of verbal abuse or assault during their work, and the recording will be used minimally after prior notification to the complainants.

Park Il-ha, Mayor of Dongjak-gu, stated, “We will continuously seek ways to protect our staff from excessive complaints such as verbal abuse and assault,” and added, “We will establish a safe civil complaint office environment to improve the quality of administrative services.”

This content was produced with the assistance of AI translation services.