Korea Workers' Compensation and Welfare Service, Innovative 'MZ Style'... Promoting Hope Vision 2030

The Korea Workers' Compensation and Welfare Service has embarked on establishing a vision and strategy for organizational innovation that reflects the demands of the MZ generation (Millennials + Generation Z).

The Service announced on the 9th that it launched a task force (TF) for the 'Hope Vision 2030' project on the 7th and held its first meeting.

'2030' signifies aiming for the 2030s with a perspective looking at least 10 years ahead to establish vision and strategy. It also reflects the demand of the 2030 MZ generation, which is emerging as the mainstream of our society, by expanding the customer base from the existing vulnerable groups to the MZ generation. Internally, it aims to create an organizational culture where the 2030 employees, who make up 50%, can work with enthusiasm.

The TF, composed of 28 members, is divided into three teams. Team 1 is responsible for establishing the 'New Vision Strategy,' Team 2 for 'Organizational Innovation,' and Team 3 for 'Improvement of Work Culture.'

The main task of Team 1 is 'Reestablishing Vision and Management Strategy and Discovering Business Services.' The Service defines its mission as adding reassurance (industrial accident insurance) and stability (worker welfare) to all working people, and seeks ways to modernize industrial accident insurance services and build a worker welfare service system. It reviews applying health rights as a comprehensive obligation of employers under industrial accident insurance, as implemented in advanced countries, and considers introducing a worker welfare system as a universal right rather than a relief system. Through this, the Service plans to establish a mid-term management strategy until 2028.

At the 'Hope Vision TF Kickoff Meeting' held by the Ulsan Headquarters of the Korea Workers' Compensation and Welfare Service, Director Park Jong-gil (center) and employees are taking a commemorative photo.

Team 2 promotes 'Reorganization of the Execution System to Realize Management Policies.' Its mission is to efficiently reorganize the organization according to the changed vision and strategy. It reviews the efficient reorganization of various headquarters organizations functionally, such as industrial accident insurance, employment insurance, worker welfare, and medical projects, and comprehensively reexamines field organizations focusing on improving customer accessibility and convenience. It also plans to review the efficient relocation and functional linkage of affiliated institutions such as the Worker Welfare Research Institute, Occupational Environment Research Institute, Rehabilitation Engineering Research Institute, Special Type Worker Center, Occupational Disease Judgment Committee, and Worker Health Center.

Team 3 is tasked with exploring concrete measures to create an enjoyable work culture. It initiates measures to establish a flexible work environment, including telecommuting, flexible working hours, job titles, sabbatical leave, and work-life balance (WLB). It also reviews a fair and rational personnel system with transparent and predictable promotions, a horizontal and mutually respectful organizational culture, expanded opportunities for competency development, and ways to relieve stress caused by malicious complaints.

The Service's new vision and strategy are expected to be announced in November after a three-month review process. During this process, the Service will actively collect opinions from headquarters and field employees and stakeholders, while verifying the appropriateness of the direction and tasks through non-executive directors and an external advisory group.

Park Jong-gil, Director of the Service, said, "Collecting and empathizing with internal and external customer opinions is the core of the Hope Vision," and urged, "Please focus on managing the process so that it becomes 'not your vision but my vision,' emphasizing the voices from the field."

This content was produced with the assistance of AI translation services.