Database (DB) specialist company Bitnine is establishing an additional global DBMS (Database Management System) R&D center. This is an aggressive move following the launch of the PostgreSQL-based relational DB ‘AgensSQL Enterprise’.


On the 27th, Bitnine announced plans to build an additional global R&D (Research and Development) and technical support center in the Africa region. Along with the local personnel already hired, additional recruitment will begin in the second half of the year, with the R&D center scheduled to officially open early next year.


Bitnine has established a real-time technical support system spanning global R&D hubs worldwide, with key bases in Korea, the US/Canada, and Pakistan. Customers and partners in the global market, as well as customers in Korea, can receive 24-hour technical support services from highly skilled global personnel through call centers.


A Bitnine representative stated, “A 24/7 technical support system is one of the essential elements for DB businesses where stable availability is critical, and Bitnine is the only domestic company providing such 24x7x365 services.” They added, “This system is possible because of our solid in-house technology, sales capabilities, and global R&D framework.”


Bitnine’s research organization consists of more than 100 core-level DB engineers stationed worldwide. These top-tier technical personnel, rare to find domestically, go beyond simple maintenance to access the DB core level for development and modification according to customer requirements. Most of these engineers have been hired from regions such as Pakistan and Africa, significantly reducing labor costs.


The representative said, “Through a low-cost, high-efficiency strategy via global R&D hubs, we have been able to reduce R&D and technical support costs by more than 50% compared to before. We will leverage this to aggressively expand sales and marketing and rapidly increase operating profit margins.”



Meanwhile, Bitnine has launched the Enterprise Edition (EE) of its flagship relational DBMS product, AgensSQL. AgensSQL Enterprise fully supports compatibility with Oracle, the market-leading DBMS product. It is an enterprise-grade product based on open-source PostgreSQL, equipped with core DBMS features such as security and high availability (HA).


This content was produced with the assistance of AI translation services.

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