Busan City Launches 'One-Stop Customized' Support for Jeonse Damage Assistance

Busan Urban Corporation Jeonse Damage Support Center → City Hall, Jeonse Damage Support Team Unified

From 8.7, one-stop customized support including legal and psychological counseling, victim decision application

Busan City will provide a one-stop service starting August 7 that supports everything from legal and psychological counseling for tenants affected by jeonse fraud to victim determination applications under the special law.

Busan City Hall.

As jeonse fraud cases have increased in Busan, the city opened the Jeonse Damage Support Center on the first floor of the Busan Urban Corporation headquarters on April 3, actively operating legal and psychological counseling as well as administrative support.

Additionally, on May 8, to proactively respond to jeonse damage and provide systematic and prompt support, the city established the Jeonse Damage Support Team within the Housing Policy Division and began its operation. Since then, it has been promoting victim determination applications and reception, as well as damage fact investigations, in accordance with the Ministry of Land, Infrastructure and Transport’s special law for supporting victims of jeonse fraud.

Legal and psychological counseling and victim determination application reception for tenants affected by jeonse damage were previously divided, causing some inconvenience.

Therefore, to resolve inconveniences for affected tenants and implement immediate support services, the city will open a one-stop window within Busan City Hall, unifying it with the Jeonse Damage Support Team to provide customized support.

The city plans to promote the relocation and opening of the center to prevent victims from making unnecessary trips to the former Jeonse Damage Support Center located at the Urban Corporation for legal counseling related to jeonse damage.

From August 7, the Jeonse Damage Support Center will be relocated inside City Hall, establishing a one-stop window. This information will be broadcast via subtitles on local cable TV channels to prevent confusion and unnecessary visits by tenants and visitors seeking legal and psychological counseling at the Jeonse Damage Support Center.

Mayor Park Hyung-jun stated, “I hope that through the one-stop jeonse damage support service, more convenient and prompt assistance can be provided to Busan citizens who have suffered from jeonse damage.”

This content was produced with the assistance of AI translation services.