"SKT's Best Efforts to Ensure Customers Fully Enjoy Their Vacation with Focused Communication Quality Management During Holiday Season"

SKT, SKB, and SK O&S Establish Regional Special Communication Situation Rooms
Utilizing A-STAR to Ensure Communication Quality Management During Vacation Season

On the 25th, SK Telecom announced that it will begin focused management of communication quality to ensure stable service during the first summer vacation season after the end of COVID-19.

This year marks the first summer vacation season after the endemic phase. SKT, together with SKB, SK O&S, and Home & Service, will operate regional special communication situation rooms from the last week of this month until the 31st of next month. During this period, quality monitoring will be strengthened in areas expected to experience concentrated traffic, such as major tourist destinations, beaches, campgrounds, recreational forests, resorts, and highways.

In addition to major tourist destinations and beaches nationwide, international roaming traffic is also expected to increase due to the rise in overseas travelers. Accordingly, SKT will actively utilize A-STAR, an AI solution for wireless network quality management applied to base stations nationwide since last March. Pre-quality inspections, optimizations, and capacity expansions have been carried out on highways, beaches, and tourist attractions. Furthermore, mobile base stations will be installed at major scheduled performances and festivals during the vacation season to ensure there are no issues with communication quality.

Sung Jin-soo, head of SKT Infrastructure Service CT, said, “A significant increase in traffic is expected during the first summer vacation season after the end of COVID-19,” adding, “We will do our utmost to manage communication quality so that SKT customers can fully enjoy their summer vacations.”

This content was produced with the assistance of AI translation services.