Guro-gu Establishes Active Administration Implementation Plan

Selection of 12 Key Tasks for Proactive Administration, Activation of the Proactive Administration Committee

Enhancement of Public Officials' Competence and Preferences, Strengthening Communication with Residents

Guro-gu (Mayor Moon Heon-il) announced on the 21st that it has established the '2023 Proactive Administration Implementation Plan' to encourage proactive administration among its employees and selected key tasks.

Proactive administration refers to the act of public officials actively handling tasks based on creativity and expertise for the public interest, such as improving unreasonable regulations. It is required to respond to rapidly changing environmental changes and increasingly diverse and segmented administrative demands.

Guro-gu first selects key tasks and provides driving force for implementation to produce effective results.

This year’s key tasks include △ the first deployment of Chinese interpretation personnel at a community service center with a high concentration of foreigners in Seoul △ hearing aid support for elderly with hearing loss △ publication of the current status map of Guro-gu maintenance projects △ promotion of the release of the Oryu Elevated District △ installation of signboards for temporary building construction reports △ establishment of a smart Tongban system △ operation of a joint public-private investigation team for rental fraud △ promotion of subscription to flood and typhoon insurance in disaster-prone areas △ expansion of bus stop platforms at Green Villa bus stops △ installation of unmanned recycling collection machines △ a project to create happy mothers led by health experts △ and the DingDongDaeng project for discovering and supporting welfare blind spots in our neighborhood.

The Proactive Administration Committee, which deliberates on proactive administration promotion and supports current issues, will enhance fairness through regulation revisions and activate operations by increasing the number of regular meetings and expanding deliberation items.

In addition, outstanding public officials in proactive administration will be selected and awarded prize money and personnel incentives, and the pre-consultation system will be activated to encourage proactive administration.

Regarding the results of proactive administration promotion, legal support will be provided when necessary, and an exemption system will be implemented to strengthen protection and support for proactive public officials.

Furthermore, through regular inspections to prevent passive administration, measures will be taken if passive administration is identified, and efforts will be made in education and publicity to improve employees’ awareness and behavior.

Moreover, the proactive administration resident recommendation system and national application system will be operated, and when excellent cases are selected, residents’ opinions will be reflected to strengthen resident participation and communication.

A Guro-gu official stated, “The ultimate goal of this plan is to enhance residents’ convenience through the establishment of proactive administration,” adding, “We will do our best to create an organizational culture where employees can work with conviction and responsibility, avoiding customs and negligence.”

This content was produced with the assistance of AI translation services.