Gumi-si, Unstoppable Administrative Innovation ... The Public Service Community Is Changing

Innovation in Administrative Tasks, Establishment of Efficient and Smart Organizational Culture

Competency-Based and Performance-Centered Personnel Innovation, Maximizing Expertise

Operation of Field Communication Mayor's Office, Handling 21

Under the slogan "New Hope, Gumi Era," the 8th term of the Gumi City government has vigorously embarked on administrative innovation through streamlining administrative tasks, fostering a working and learning public service culture, and operating city administration that communicates with citizens.

On-site Communication Mayor's Office.

Mayor Kim Jang-ho emphasized from the moment he took office that "the start of innovation begins with changes in the public service," stressing the establishment of an efficient and smart organizational culture. Under this policy direction, unnecessary tasks were discarded, and inefficient work systems were improved to establish a system that promotes work efficiently.

For efficient work, measures such as ▲establishing PC video conferences ▲standing meetings ▲creating a paperless meeting culture ▲abolishing duty shifts were promoted, and to create a working organizational culture, ▲announcing innovative personnel management plans ▲introducing exceptional incentives for outstanding proactive public officials were implemented.

To build a learning and developing public service culture, systems for nurturing talent such as ▲Good Morning Wednesday Special Lectures ▲field-centered policy development training were established, and to foster empathetic administration communicating with citizens, efforts are being made to immediately reflect citizens' voices in policies through ▲on-site communication meetings with the mayor ▲"Have Breakfast Before You Go" campaigns.

Scene from the Wednesday Special Lecture.

The city has institutionalized personnel principles such as rotation within departments and long-term service to cultivate experts in various administrative fields, and has systematized a merit-based personnel system breaking seniority in promotions, implementing bold promotions for outstanding performers. For the first time since the city’s establishment, a special promotion system for proactive public officials is being implemented.

Additionally, to foster a learning public service culture, since July last year, the city has held the "Good Morning Wednesday Special Lectures" every Wednesday at 7:30 a.m. for all employees, conducting 45 sessions through the first week of June. About 7,500 public officials have participated, enhancing work expertise and fostering a mindset of creativity and innovation.

To listen more closely to citizens' voices, the city operates an on-site communication mayor’s office, touring 25 towns, townships, and neighborhoods to hear voices directly from the field and has addressed 216 "top-priority citizen proposal tasks." Mayor Kim has also gained great response by holding "Have Breakfast Before You Go" twice a week, sharing breakfast with internal staff and citizens to create time for communication.

Mayor Kim Jang-ho said, "Administrative innovation begins with small changes within the public service, and we will strive to create an atmosphere of working public service and continuous administrative innovation so that these small changes resonate strongly with citizens. We will transform Gumi with the insights and wisdom of each citizen so that they can take pride in living in a city that develops day by day."

This content was produced with the assistance of AI translation services.